Soccer fans across China moaning about the quality of commentary during this World Cup should remember: You're not alone.

Some workers complain about this way of management.

Private sector executives in China, understandably, are not happy with this.Few are willing to stick their heads above the parapet and complain publicly. for fear of angering the government.

Sentiments such as "I have no idea how a screen reader works" demonstrate that as a design community, we still do not fully understand what accessibility - or universality - actually means.

I used to be confused or take it personally when someone wouldn' t be pleased by the same thing that pleased me.