| 1 | Responsibilities: Responsible for the public security, justice, letters and calls. | |
| 2 | in charge of work safety in production systems and letters and visits. | |
| 3 | No organization or individual shall suppress, retaliate against or persecute a complainant. | |
| 4 | To receive and process people's complaint letters and visits to the Ministry, guide the complaint processing work of directly affiliated institutions. | |
| 5 | To be responsible for the processing of the Office documents and telegrams, conferences, archives and security confidentiality, letters and visits; |