But I'm here today to say that difficulty is no excuse for complacency.

These workers, more aware of their rights, are no longer willing to be treated like machines.

In general, your IT staff doesn' t come to work every morning with high hopes for achieving mediocrity or failure.

For my part, whatever anguish of spirit it may cost, I am willing to know the whole truth -- to know the worst and to provide for it.

When you know what to do and you accepted to take responsibilities and assume them, becoming a leader is much more interesting than being one of the crowd.