| 1 | But think of your list. | |
| 2 | Be certain you have feedback forms, and ask for feedback at the end of your presentations. | |
| 3 | In this research, we not only listened to the participants' comments about filling forms, we also observed their actions and analysed their eye activities. | |
| 4 | We need to invite them, describe to them how the service works, explain to them why they should fill in the form and suggests the benefits they' ll get in return. |
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