| 1 | That's what empathy means. It's different from sympathy. | |
| 2 | This is how empathy works in real life. | |
| 3 | And people differ in the extent to which they feel empathy. | |
| 4 | Now, we know certain things about this empathy, some which might be surprising. | |
| 5 | And one powerful way to engender empathy is through plain old storytelling. |
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