| 1 | One coaxes, the other coerces. | |
| 2 | I'm willing to put in as long as it takes, and I'm happy to be the one hated. | |
| 3 | "When we manage people, someone has got to play the white face and be tough, and another to play the red face and be compassionate. " Paul jokes, "That's the way of balance. | |
| 4 | Other great teams can comprise smooth negotiator and hard nut (Mr Nice and Mr Nasty) or a brilliant creative brain matched with a first-class commercial mind. | |
| 5 | Nevertheless, he is friendly and a welcome respite from the more threatening other policemen who are often around (making this a subtle use of the good-cop, bad-cop 'Hurt and Rescue' routine). |